You’re emails were marked as junk because of the sender’s email server (not Grand Capital’s servers). If somebody from the senders sends too many spam emails, his company’s server get marked as potential spam senders.
“Email spam, also known as junk email, is a subset of electronic spam involving nearly identical messages sent to numerous recipients by email. Clicking on links in spam email may send users to [fraud] web sites or sites that are hosting malware. Spam email may also include malware as scripts or other executable file attachments [which are potentially a threat].” (Source: Wikipedia)
The IT Department highly recommends checking your spam folder first if somebody claims sending an email to you and you didn’t receive it. To solve this refer to the following:
The following "Webmail Settings" section only applies if your email ends with @SuperPrice-Dubai.com. If not proceed to "Outlook Settings" Section.
5. Now, click on the actions tab and set the settings as follows.
6. Save.
Outlook settings
3. Now, change the settings as follows.
4. Click OK.
We hope this helped!
Regards,
MOHAMMED EQBAL
I.T. & Development Dept.
PO Box: 113442, Dubai,
United Arab Emirates
Phone: +971-4-2806855
Fax: +971-4-2806213
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